Frequent Asked Questions (FAQ)
Here you will find the answers to several frequently asked questions. Please feel free to contact us for additional information.
Ordering a taxi & Payment
What details do I need when I make an order?
Keep the name of the street and the house number at hand, so we can help you quickly.
Can I order a taxi for a specific time?
Do I get a confirmation after ordering a taxi?
If I am out on the street, can I order a taxi?
Can I be collected everywhere in the Netherlands?
Can I pay by credit card in the taxi?
Yes, in all taxis it is possible to pay by credit card.
Can I travel on credit?
Can I pay by debit card in the taxi?
Can I pay online?
Do the drivers have sufficient change?
Special requests
Do cabs have a children’s seat?
No. They don’t need to, taxis have dispensation for this. If it makes you feel more comfortable, please do take your own.
Am I allowed to bring a baby?
Can my child travel by taxi on its own?
Can I take my pet in the taxi?
Can i order a taxi with a driver who speaks a specific language?
Can I order a taxi of a certain car brand?
yes that is possible, you can prefer the type of car you like if you book the taxi in advance.
Can I order a taxi with either a female or male driver?
Can I order a taxi with easy access?
Can I travel by taxi while sitting in my wheelchair?
Can I take my bike with me in the taxi?
Book a taxi online or give us a call +3120 260 1616
24/7 available and no hidden charges